Azure Dental Hospital (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have under Kenya’s Data Protection Act, 2019.
Information we collect
Depending on how you interact with us, we may collect:
- Contact details — name, email, phone number, and address.
- Health information — dental and medical history, treatment records, and images, where you are a patient.
- Booking and enquiry details — information you submit through our contact and venue-enquiry forms.
- Technical data — basic information collected automatically when you use our website (see our Cookie Policy).
How we use your information
- To provide dental care and manage your treatment.
- To respond to enquiries and schedule appointments.
- To process payments and manage billing and insurance.
- To meet our legal, regulatory, and clinical record-keeping obligations.
- To improve our services and communicate relevant updates, where permitted.
Legal basis
We process personal data on the bases permitted by the Data Protection Act, 2019, including your consent, the performance of a contract for your care, compliance with legal obligations, and our legitimate interests in operating the hospital.
Sharing your information
We do not sell your personal data. We may share information with healthcare professionals involved in your care, insurers and payment processors where relevant, and service providers who support our operations under appropriate confidentiality obligations. We may also disclose information where required by law.
Data security & retention
We apply appropriate technical and organisational measures to protect your data, and retain records only as long as necessary for the purposes above or as required by law and professional standards.
Your rights
Subject to the Data Protection Act, 2019, you may have the right to access your data, request correction or deletion, object to or restrict certain processing, and withdraw consent. To exercise these rights, please contact us using the details below.
Contact us
For privacy questions or to exercise your rights, contact us at info@azuredental.co.ke or +254 555 019-2831, or write to us at Thika Rd, Nairobi, Kenya.